The system automatically fills in the unit model, delivery date, and claim number (RMA) based on the serial number of the device. Fill in the field “Operating hours/KM” the operation hours of the RCV and if it a question about Trailers and Bodyworks then write the KMs (Kilometers from the trailers, ebs system).
The fault and couse must be described in detail in the application. If the claim concerns parts, the application must contain the NTM part number.